Cancellation Policy and Refunds
The following cancellation policies and cancellation fees are in effect:
Cancellation 91 days or more before trip departure: Full trip payment less a $100 cancellation/administration fee is refunded.
Cancellation 61 - 90 days before trip departure: Full trip payment less the $500 deposit is refunded.
Cancellation 60 - 31 days before trip departure: 50% of the trip payment is refunded.
Cancellation 0 - 30 days before trip departure: No refund is given.
Cancellation of a Trip by Austin-Lehman Adventures While Austin-Lehman Adventures will make every attempt to operate a trip once confirmed, we do reserve the right to cancel a trip, at any time due to insufficient bookings and/or reasons beyond our control that might create unsafe or undesirable travel conditions for the participant. In such case, a full and immediate refund will be issued. However, the financial liability of Austin-Lehman Adventures shall be limited to the amount paid to Austin-Lehman Adventures for the land tour only and shall not be extended to cover any other associated travel costs incurred (e.g. non-refundable air tickets, visa fees if applicable, clothing, equipment, miscellaneous transportation costs, medical expenses, travel insurance premiums, etc.).
We reserve the right to refuse acceptance of any participant for any reason at any time. We are not responsible for any additional expenses incurred by such participants.
Unused Services and Changes
No partial refunds will be given for unused hotel rooms, meals, activities, events, tours, or trip arrangements for any reason whatsoever. Land Cost is quoted as a package and credits are not given for services not used.
Trip itineraries are subject to change without notice due to road, weather and other conditions, as deemed necessary by Austin-Lehman.
NOTE: When the trip is set, we make commitments for accommodations and activities. In light of these commitments, no refunds can be made for any reason within 30 days of your client's departure date. This is one reason we suggest you urge your clients to protect themselves with a travel and cancellation insurance policy.
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Austin-Lehman has been guiding parents and kids on adventure vacations
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