Wondering how to contact Austin-Lehman Adventures? Want to know what makes Austin-Lehman special? Are you interested in a family or custom departure? Your questions are answers on our FAQ page.
800.575.1540 | CONTACT US
   Search

Company FAQs


Contact Details


Q. How do I contact Austin-Lehman Adventures?
A. By phone for immediate response. By email for a quick response. By snail mail for a timely response:

Q. Who handles your Public Relations and how can I contact them?
A. For special requests, photos, interviews, press trips and story ideas contact:

Widness & Wiggins PR
Sara Widness - Phone: 802.234.6704 / Email: sara@widnesspr.com
Dave Wiggins – Phone: 303.554.8821 / Email: d.wiggins@comcast.net

Q. How can I get a copy of your latest catalog?
A. Complete and submit our easy, online Catalog Request Form.

Q. How does one make a trip reservation?
A. By phone, email or easy online request form:


Program Details


Q. What is your company tagline?
A. Take your pick!
  • In 2008 we adopted: “Inspiring active bodies and minds since 1985TM”
  • Prior to that we used: “The toughest part is going homeTM”

Q. When was the company founded?
A. We have a legacy going back to 1985 through Backcountry Tours, Adventures Plus and now, Austin-Lehman Adventures.
  • Backcountry Tours was founded in 1985
  • Adventures Plus was founded in 1997
  • Austin-Lehman Adventures established its brand, combined with Adventures Plus and acquired Backcountry Tours in 2000

Q. How would you describe your unique style of travel?
A. Austin-Lehman Adventures is an owner-involved, small group adventure travel company specializing in high-end, active vacations. Our goal is to inspire travelers through spectacular natural scenery, rich cultural immersion and fun, invigorating activities.
Read about The Austin-Lehman Difference >>

Q. Why should someone travel with ALA?
A. It's not just for the scenery, nor the hiking, biking, kayaking, rafting, cruising and horseback riding… It's not just for the amazing food and wine, nor the plush accommodations… It's for the feeling you're left with – the energy you take home with you. The exhilaration, the enlightenment. In short, it's for the inspiration that might just change your life!

Q. Aside from the adult trips you offer, do you also cater to families?
A. If there were a formula for family adventure and fun, Austin-Lehman would have written it. We've been planning and guiding family holidays for over two decades. Our designated family adventures have been built from the ground up and are tailored to appeal to families with children ages 7 and older. We offer family discounts where children (7-12 years old) who share a room with one or more adults receive a 10% to 20% discount.  Take a look at Austin-Lehman's Family Adventures >>

Q. What about group and private custom trips?
A. Austin-Lehman's been crafting private group adventure tours for over 20 years. The process is simple: tell us what you want to do, how much you want to spend and how active you'd like to be, and we’ll build it exactly your way. Looking for a higher level of challenge and distance? No problem. Want something that’s really over-the-top? That's our specialty. Whatever your dream may be, a custom trip built to your specifications can quickly become your reality. Learn more about Custom Group Travel >>

Q. Are your trips all-inclusive?
A. In short, yes.  Rates include double occupancy rooms with private baths / All meals and snacks except one dinner on your own / Professional and first-aid certified guides and local partners and experts / Bikes, kayaks, helmets, and other necessary equipment / Vehicle support during the trip / Luggage service / Austin-Lehman t-shirt, water bottle, and luggage tags / Detailed pre-departure and packing information / All taxes, dining and housekeeping gratuities, local partner and expert gratuities, and national park entrance and permit fees, unless noted. Not included are guide gratuities, items of a personal nature and round trip air to the host city.

Q. What kind of Consumer Guarantee do you offer?
A. Exceeding a client’s expectations is Austin-Lehman’s top priority. If we fail to deliver on our promise and we are unable to resolve the matter to their satisfaction during or after a trip, we’ll refund up to the full amount paid to ALA.

Additional Questions and Answers on our About ALA FAQ Page >>

Montana Big Sky Family: Cowboys, Canyons and Campfires

Austin-Lehman has been guiding parents and kids on adventure vacations in Montana for over 20 years. If there's a formula for family fun, we've nailed it.  Read More>

23 years of experience

speaks for itself. As a leader in adventure travel and a tour operator since 1986, Austin-Lehman has extensive contacts and a longtime insider's knowledge in every market we visit. That means every experience – whether cultural, artistic or outdoor – offers guests an authentic feel for the local land, people and way of life.

Panama Boquete to Bocas Adventure

Explore verdant jungles teeming with wildlife, white-sand beaches cradling deep blue Caribbean waters and picturesque small towns steeped in character on this 9-day Panama vacation. Read More>